Simple steps to achieve the Success In Negotiation:
- Prepare for negotiation.
- Do not view negotiation as confrontational.
- Do not try to win at all costs.
- Do not become emotional.
- Listen to the other person(s). By listening you might receive information that will help you further in the negotiation.
- Try to understand the other person.
- Focus on issues, not personalities.
- Do not blame the other person.
- Use questions to find out what the other person’s concerns and needs might be.
- When you hear the other person express their needs or concerns, use listening responses to make sure you heard correctly (“So, you are saying …” “If I heard this right …”).
- State your needs and the reasons.
- Prepare options beforehand. Anticipate why the other person may resist your suggestion, and be prepared to counter with an alternative.
- Do not argue.
- Aim at win-win situation not a compromise.
- Consider timing.
