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Tuesday, March 31, 2009

How To Negotiate: The Art Of Negotiation

Simple steps to achieve the Success In Negotiation:

  • Prepare for negotiation.
  • Do not view negotiation as confrontational.
  • Do not try to win at all costs.
  • Do not become emotional.
  • Listen to the other person(s). By listening you might receive information that will help you further in the negotiation.
  • Try to understand the other person.
  • Focus on issues, not personalities.
  • Do not blame the other person.
  • Use questions to find out what the other person’s concerns and needs might be.
  • When you hear the other person express their needs or concerns, use listening responses to make sure you heard correctly (“So, you are saying …” “If I heard this right …”).
  • State your needs and the reasons.
  • Prepare options beforehand. Anticipate why the other person may resist your suggestion, and be prepared to counter with an alternative.
  • Do not argue.
  • Aim at win-win situation not a compromise.
  • Consider timing.